“Americans with disabilities are entitled to the same opportunities that others have and the Department of Justice is committed to ensuring that people with disabilities are treated equally,” said Eve L. Hill, Senior Counselor to the Assistant Attorney General for the Civil Rights Division. “We are pleased that SuperShuttle has committed to taking affirmative steps to remedy this situation throughout its company.”
Under the terms of the settlement agreement, SuperShuttle will adopt a revised service animal non-discrimination policy; train all employees, franchisees and independent contractors on the requirements of the ADA; and pay $1,000 in damages to the complainant.
The ADA prohibits discrimination against people with disabilities by private transportation providers. Among other things, transportation providers must allow people with disabilities the full and equal enjoyment of their goods, services and facilities. They must also make reasonable modifications of their policies, practices and procedures to permit service animals by people with disabilities.
Those interested in learning more about this settlement or an entity’s obligations under the ADA may call the Justice Department’s toll-free ADA Information Line at 800-514-0301 (TDD 800-514-0383) or access its ADA website at www.ADA.gov . Additionally, ADA complaints may be filed by email to ADA.Complaint@usdoj.gov .
Source: DOJ
This information is intended to be
educational and should not be considered legal advice on any specific matter.
